Privacy Policy for ErrandRunner.co.zw

Last Updated: 06/01/2026

1. Introduction

Errand Runner (“we,” “us,” “our”) is committed to protecting the privacy and personal data of users of the https://errandrunner.co.zw website and associated services (“Service”). This Privacy Policy explains:

  • What information we collect
  • How we use it
  • With whom we share it
  • Your rights regarding your personal data

By accessing or using our Service, you agree to the collection and use of information as described in this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide when you:

  • Register or create an account
  • Place or request errands
  • Communicate with us by email, phone, WhatsApp, or form
  • Provide feedback or request customer support

Examples include:

  • Full name
  • Contact information (phone number, email address)
  • Physical address
  • Payment and billing information
  • Errand details

3. Automatically Collected Information

We may automatically collect technical data when you access our Service, such as:

  • IP address
  • Browser and device information
  • Pages visited and activity logs

We may use cookies and similar technologies to improve functionality and monitor usage.

4. How We Use Your Information

We use collected information to:

  • Provide and improve the Service
  • Process errands and match runners
  • Communicate updates, confirmations, and support
  • Manage payments and billing
  • Prevent fraudulent or unauthorized activity
  • Comply with legal obligations

5. Sharing and Disclosure

We may share personal data:

  • With third-party service providers (e.g., payment processors) acting on our behalf
  • With errand runners needed to fulfill services you requested
  • To comply with applicable laws or legal requests
  • During business changes such as mergers or sales

We do not sell or rent personal data to third parties for marketing without your consent.

6. Data Retention

We retain personal data only as necessary to provide Service, comply with law, resolve disputes, and enforce agreements.

7. Security

We implement technical and organizational measures to safeguard your data. However, no method of transmission or storage is completely secure.

8. Your Rights

You may:

  • Access, update, correct, or delete your personal data
  • Object to or restrict processing
  • Withdraw consent at any time where processing is based on consent

See the User Data Deletion section below for details.

9. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect data from children.

10. Changes to this Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date.

11. Contact Information

For questions regarding this Privacy Policy:

Email: admin@errandrunner.co.zw
Address: Number 74 Selous Avenue, Harare, Zimbabwe